ADA/504 Grievance Procedures

Any qualified student with a disability who has a complaint about the way faculty or staff have responded to his/her accommodation requests should contact the Disability Services/ADA Coordinator. Complaints should be made in writing to the Coordinator of Disability Services within 30 calendar days of the incident. Should the complaint be against the Coordinator of Disability Services/ADA Coordinator, then the complaint should be made in writing to one of the Title IX compliance officers. The coordinator or compliance officer will assist the student in attempting to resolve the complaint and may engage all parties involved in the concern.

The Coordinator/Compliance Officer will notify the student by letter within 15 calendar days of the resolution to the complaint. For complaints not resolved by this approach, the student should follow the formal grievance procedures set in place in the student handbook.

Disabilities Coordinator

Jenny Sanders

Associate Vice Chancellor and Registrar

870.574.4530

Administration Building room 130

jsanders@sautech.edu